Cfavs15
1 Copper

Inspiron 15 558 Motherboard issue

I was just informed that after less than 2 years of ownership my Inspiron 15 558 (purchased December 2015) has a critical failure of the motherboard and cannot be repaired, has this happened to anyone else?  And can my data be saved?

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3 Replies
Community Manager
Community Manager

RE: Inspiron 15 558 Motherboard issue

Hi Cfavs15,

Thanks for posting.

Apologies that your system is having issues.

If you are still under warranty, you can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm.  If not, please contact the out of warranty repair department at 1-800-288-4410.


Dell-Robert P
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To help us troubleshoot, please send us the Dell service tag number via a private message
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Cfavs15
1 Copper

RE: Inspiron 15 558 Motherboard issue

Hi Robert,

Thanks for the reponse.  I did reach out to Dell support and found out that it wou be cheaper to buy a new computer than have this one replaced (very disheartened).  The replacement mother board for my computer was priced by Dell at $679.00!! So I very unhapily decided to buy another laptop from Dell.

Regards

Chris

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9 Rhodium

RE: Inspiron 15 558 Motherboard issue

The boards run between $150-250 depending upon CPU and GPU type.  Add $100-150 for labor with a local shop and the true cost of repair will be between $300-500 total.

Local shops that charge by the hour are generally better bets than those that charge by the job.

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