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Inspiron 1545 Missing Video Controller Driver and Driver Install Failures
My wife had a catastrophic failure of her laptop - could not be restored from restore partition nor using Windows Vista restore processes.
Have had to boot from Vista media to move key personal files off via DOS prompt to USB key.
Reinstalled Vista yesterday - seems ok but 2 key issues (Video driver and Windows Update):
- In Control Panel Device Manager there are two device errors one on Video Controller (error 10) under "Other" and a related one under the Video Adapter.
- The Video Adapter has no driver installed
- I tried installing all drivers recommended under my service tag - two Video ones relate to Digital TV mind so assumed only the Intel Chipset and ATI were relevant - note the later will not install (well the C++ redistributable part of it wont)
- A number of the recommended drivers won't install properly for some reason - in some cases this attempts a .NET Framework 3.5 install via Windows Update which doesn't appear to work (I've tried registering the dlls in command prompt) - then a manual install of 3.5 .NET fails too
Any help would be gratefully appreciated as the Video performance is pretty poor. I'm still a bit worried about the health of the hard drive although it has come through a ChkDsk unscathed as part of Vista install I did yesterday.
Does any one have a list of the essential drivers that were originally installed and in what order they should be installed. My next step is to reformat the hard drive and start a Vista install from a clean hard drive (I'll probably create a spare partition to do this)... Am I wasting my time with Vista and should I try something open source instead - will this be less problematic?
Philip_Yip
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February 11th, 2013 10:00
I advise you to clean install Windows Vista. i.e. format the drive with DBAN and then load Windows Vista.
Service Pack 1
Service Pack 2
Internet Explorer 9
Microsoft Security Essentials
Latest Definition
http://en.community.dell.com/support-forums/laptop/w/laptop/4157.inspiron-1545-windows-vista-64-bit.aspx
Jamie Stewart
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February 16th, 2013 16:00
Thanks Phillip.
I tried DBAN but even messing around with the BIOS I could not get into the Inteactive UI part without a unrecognised device (nothing left to switch off). So I did a full reformat using a hard drive enclosure I had and will use this drive as a slave in another machine (still not sure I really trust it - it was definitely screwey!) I decided to buy a SSD for the laptop as my missus is always moaning about how slow it is and so far the install seems great...
Philip_Yip
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February 17th, 2013 01:00
Great does sound like something was up with the drive then. Did the Dell diagnostics not pick it up?