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4 Posts
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230140
February 4th, 2013 19:00
Inspiron 17R SE 7720: web cam software
The webcam is working properly with other applications like Skype. So the drive is installed and I checked it is Microsoft's generic driver for integrated web cam. But there is no native software/application installed in my laptop. so I can't take picture or record video.
This laptop came with windows 8 OS.
Thank you
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Senthil S
6 Operator
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2.5K Posts
1
February 4th, 2013 20:00
Hi KMTanvir,
Please use the link below to install the Dell webcam central software.
http://ftp.us.dell.com/monitors/Dell_SX2210-Monitor_Webcam%20SW%20RC1.1_%20R230103.exe
Let us know about the progress.
KMTanvir
4 Posts
0
February 6th, 2013 10:00
Thanks. It worked.
StevoDaMuzo
1 Message
0
May 18th, 2013 10:00
Hi KM
Didn't work for me - said that the driver wasn't installed but that isn't my problem.
What IS my problem is that a company such as DELL are promoting the download of a horrific program - Software Informer - it is purely Spyware and installs around 10 programs without your permission which thankfully can all be removed via Control Panel, but most people wouldn't know what software it has installed and what they can safely remove.
Please act more responsibly when promoting 3rd party software - this is dangerous and very frustrating for the end user and will put people off downloading any of your other software for fear it may be spyware.
Steve
DELL-Sundeep B
874 Posts
0
May 18th, 2013 10:00
Hi Steve,
I understand your concern. I would request you to share more details as Dell does not endorse software informer program etc.
For the webcam issue, you may check under 'Imaging Devices' in 'Device Manager' and see if the Integrated webcam gets detected. To check webcam in 'Device Manager':
You may also uninstall the USB root hubs and check if it makes any difference. To uninstall USB Root Hubs:
If the issue persists, you may uninstall and re-install the 'Webcam' application from control panel and see if it works.
To uninstall open 'Programs and Features' by clicking the Start button
-- > Control Panel -- > Programs -- > Programs and Features --> Uninstall Dell Webcam Central application and restart the computer when prompted.
You may re-install the webcam central from the link provided above by DELL-Senthil S. Follow the on-screen instructions and restart the computer when prompted.
Hope this helps.
SKlasse
1 Message
0
January 27th, 2015 12:00
Hello,
I've tried all this but still no luck. Even got the Skype older version but still nothing... As soon as I go in video setiings on Skype de webcam usb goes...
I am running win 7 ultimate x64.
Any suggestion is appreciated.
Cheers
PudgyOne
11 Legend
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30.3K Posts
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106.6K Points
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January 29th, 2015 13:00
SKlasse,
Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers and Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.
(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
You can try this file, also known as Dell Webcam Central.
Make a system restore point.
Start, control panel, device manager, Go to the USB Controller section and click the + sign. Go to each USB Root Hub. right click on it, left click uninstall.
Restart your computer. When you login, the new hardware wizard will reinstall everything. Please be patient, it could take up to 2 minutes.
Try the webcam and see if it works.
If no, then the webcam became detached from the motherboard, usually near the webcam
Rick
janie_2217
1 Message
0
February 7th, 2015 08:00
I just got a Dell Inspiron 17 5000 series laptop yesterday and the integrated webcam is not even an option to open up. I have tried everything to try to get it to work. I uninstalled it and the restarted my computer, I downloaded the webcam central, I have tried so many things that I have read reviews on. Will someone please help?