In case anyone else runs into this problem, here's the update:
I put in a new video card I bought off eBay, and now everything works. I ended up getting an nVidia GeForce 5200 because it was cheap, and if one ATI card failed, then why wouldn't an identical one?
So, I'd like to give a big no thanks to the useless Dell tech support staff, who provided no helpful input whatsoever and whose only contribution was to drain 2 hours out of my life while following a lame checklist, then settling for the old standby "reinstall Windows" (which, as I told the tech, had already been done, and it turns out that it would have no effect on the problem). Everyone I described the problem to in real life and on other forums identified the problem immediately, but apparently it escaped a professional like Worthy Moody.
And for that matter, thanks for all the responses on this forum. If you want an alternative where people give a little help, try Anandtech.
PurdueMarc
2 Posts
0
May 20th, 2006 18:00
In case anyone else runs into this problem, here's the update:
I put in a new video card I bought off eBay, and now everything works. I ended up getting an nVidia GeForce 5200 because it was cheap, and if one ATI card failed, then why wouldn't an identical one?
So, I'd like to give a big no thanks to the useless Dell tech support staff, who provided no helpful input whatsoever and whose only contribution was to drain 2 hours out of my life while following a lame checklist, then settling for the old standby "reinstall Windows" (which, as I told the tech, had already been done, and it turns out that it would have no effect on the problem). Everyone I described the problem to in real life and on other forums identified the problem immediately, but apparently it escaped a professional like Worthy Moody.
And for that matter, thanks for all the responses on this forum. If you want an alternative where people give a little help, try Anandtech.