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116768
September 30th, 2012 16:00
Inspiron 5520 i7 - Max memory support
Hello, i ordered the inspiron 5520 from dell supplier in my country, and they said that the laptop support for up to 16GB of RAM, and that is one of the main reasons i bought this computer, now i see on the web that it dosn't support it, i'm already getting the computer with 8GB as stock, so i wanted to upgrade the memory in the future, how come that dell official seller can miss correct costumers like that?
i've been uploaded a picture of the specs from the shop, i hope you can make some order here, thanks, adi.
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SimonJia
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October 17th, 2012 13:00
I'm pretty sure it takes the 16G ram. My 16G crucial module is on the way, will post the new result while get it.
ValorHeart
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October 17th, 2012 13:00
Thanks for the reply, it will be very helpful if you will confirm that it works
SimonJia
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October 18th, 2012 13:00
Well, again. After several times boot up, it's much slower now. Suggest you don't upgrade untill there is a solution. Dell technician said 16G is fine, I'm waiting for the suggestion from Corsair.
SimonJia
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October 18th, 2012 13:00
Yes, the 16G Ram works on the laptop. But strangely make the 5520 runs a little bit slower. The original 8G RAM can get 7.9 at the windows experience index, my 16G Corsair only got 7.6. If you are using HDD as yor main drive, perhaps no matter.If you are using SSD as the main drive, you will see a little slow. BTW, make sure you but the PC3-12800 RAM. Hylix may be better.
SimonJia
13 Posts
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October 18th, 2012 13:00
Sorry, it's Hynix
SimonJia
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October 19th, 2012 08:00
You are right. Maybe there will e a BIOS update in the future. I got response from Corsair said the 5520 not support 16G. I pulled the 8G original RAM and plug the new 16G, it's slow. Pull out one 8G RAM, keep anothe 8G RAM in the memery slot, runs perfct. So no problem with the new RAM, the problem is on the computer.
BTW, the 16G RAM now works perfect on my iMac.
ValorHeart
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October 19th, 2012 08:00
Very weird, all of the components fully support it(board chip, CPU) maybe bios update is needed
Rpmfreak
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November 27th, 2012 13:00
i have the same problem but worse. BTW Adi, i bought my 5520 from the same store you did.
Ordered a Corsair Vengeance 16GB 8x2 1600 Mhz. The pc worked fine and fast for 2-3 hours, then the windows started to give me blue screen of death. mane diffrent problems to write down...im waiting for response here at the community, also emailed to Corsair and Calling Dell for service home. :(
SimonJia
13 Posts
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November 27th, 2012 13:00
My solution is upgrade the BIOS from A07 to A11, it works. If your BIOS is already A11, you will need help from Corsair or Dell.
Rpmfreak
4 Posts
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November 28th, 2012 00:00
yeah it is A11. also, one stick of Corsair with one original Nanya stick works fine.
both corsair wont work :/