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November 8th, 2016 13:00

Inspiron 5537 won't go to sleep

I have a Dell Inspiron 15R that has all the latest drivers from Dell Support. Everytime I close the laptop for it to go to sleep, it won't go to sleep or hibernation. I close the lid, the power light stays on and when I reopen the lid, it's just a black screen and the only way to reopen my PC is to do a hard shutdown. Please help me Dell or anyone, it's becomming completely unsuable and I've only owned Dell Laptops...

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274.2K Posts

November 9th, 2016 07:00

willithepooh, 

You do not mention the OS that is installed on your computer. Below is information if you upgraded to windows 10.

On the Desktop, right-click on This PC and select Properties

- On the left, choose Device Manager

- Click the arrow next to Display Adaptors to expand that category

- Right-click on the Graphics Card and select Update Driver Software...

- Choose the option to Search Automatically for Updated Driver Software

- Your computer should find and automatically install the updated driver

- After the installation is complete, restart your computer.

For Windows 7 try the steps below.

My Lpatop Will Not Go Into Sleep Mode When I Close the Lid

November 9th, 2016 14:00

It is running Windows 10 and I have already all the latest drivers and tried what you said, still does the same...

5 Practitioner

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274.2K Posts

November 10th, 2016 09:00

willithepooh,

Click the link below for changing a setting in Windows 10 to resolve the computer entering sleep mode.

How to Fix Sleep Mode Not Working in Windows 10

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