Inspiron 5547 laptop pops open at the right side joint while closing

Hello,

I have the identical problem as outlined here: http://en.community.dell.com/support-forums/laptop/f/3518/t/19622428?pi41097=4

It is seemingly impossible to reply or get attention there so I am reposting it.

I live in Thailand and have had the machine for approximately 2 years.

Please advise.

Thank you, 

Phil.