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January 3rd, 2008 14:00
Inspiron 6000 LCD Display Problem
I know, everyone is tired of hearing about the LCD problems that seem to plague the Inspiron 6000. But I've searched the threads and cant find anything to help. I will go into detail for you....
Running Windows XP Pro
Graphics are Integrated using Intel Chipset Family
Desktops are cloned.
My back light went out awhile ago (so i thought) and I heard a loud buzzing noise coming from the inverter. So logically, I ordered a new inverter. To my surprise, this did not fix the problem. The inverter seemed to be working fine. I ran the diagnostic test on the display and got the following results: (by the way, I did all this by holding my mini-mag behind the panel. worked pretty good)
Video Card Connection Test
Test Result Pass
LCD Inverter Test
Test Result Pass
LCD Connection Test
Test Result Fail
Error Code 1000-0321
Msg Unable to detect LCD
So, I took the whole notebook apart and reseated every single cable in the thing. No dice.
I read about the magnetic switch malfunctioning, so i took off the bevel so that I could lay it on the palm rest and see the reaction to my LCD when i "close the lid." Even with everything set to "Do Nothing" when I close the lid, my secondary display goes black briefly then returns to the desktop. My LCD panel, however, completely shuts off. hmmm. Seems a bit strange to me.
So, Just to see what would happen, I used the Intel program for display settings to set my notebook monitor as the secondary display, and my CRT as the primary display. When i went to apply the setting for extended desktop, I received a Windows stop error, better known as "The Blue Screen of Death."
I've searched to find the error codes and their meanings on Dell's website and come up with nothing. I am not really interested in "fee based service" so I'm hoping someone can give me some much needed insight.
On a side note, I am not really happy with Dell's customer service as they seem to have no faith in their own product. Even when my computer should have been under warranty, it wasn't (the 6000 was a replacement for an older model that kept having a problem, so instead of giving me a new warranty for the 6000, they left me with nothing, not even giving me the option to extend my warranty.). I don't think i will ever purchase a Dell again, and probably should not have bought one in the first place. You know, a MacBook Pro sounds really good right about now.
Anyway, if you have any insight, please let me know. After searching the threads and reading about other peoples experiences, I do not think this is a problem with the back light or the display itself.
Running Windows XP Pro
Graphics are Integrated using Intel Chipset Family
Desktops are cloned.
My back light went out awhile ago (so i thought) and I heard a loud buzzing noise coming from the inverter. So logically, I ordered a new inverter. To my surprise, this did not fix the problem. The inverter seemed to be working fine. I ran the diagnostic test on the display and got the following results: (by the way, I did all this by holding my mini-mag behind the panel. worked pretty good)
Video Card Connection Test
Test Result Pass
LCD Inverter Test
Test Result Pass
LCD Connection Test
Test Result Fail
Error Code 1000-0321
Msg Unable to detect LCD
So, I took the whole notebook apart and reseated every single cable in the thing. No dice.
I read about the magnetic switch malfunctioning, so i took off the bevel so that I could lay it on the palm rest and see the reaction to my LCD when i "close the lid." Even with everything set to "Do Nothing" when I close the lid, my secondary display goes black briefly then returns to the desktop. My LCD panel, however, completely shuts off. hmmm. Seems a bit strange to me.
So, Just to see what would happen, I used the Intel program for display settings to set my notebook monitor as the secondary display, and my CRT as the primary display. When i went to apply the setting for extended desktop, I received a Windows stop error, better known as "The Blue Screen of Death."
I've searched to find the error codes and their meanings on Dell's website and come up with nothing. I am not really interested in "fee based service" so I'm hoping someone can give me some much needed insight.
On a side note, I am not really happy with Dell's customer service as they seem to have no faith in their own product. Even when my computer should have been under warranty, it wasn't (the 6000 was a replacement for an older model that kept having a problem, so instead of giving me a new warranty for the 6000, they left me with nothing, not even giving me the option to extend my warranty.). I don't think i will ever purchase a Dell again, and probably should not have bought one in the first place. You know, a MacBook Pro sounds really good right about now.
Anyway, if you have any insight, please let me know. After searching the threads and reading about other peoples experiences, I do not think this is a problem with the back light or the display itself.
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ejn63
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January 3rd, 2008 15:00
onlyinsyder
7 Posts
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January 4th, 2008 17:00
ejn63
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January 4th, 2008 18:00
kosmo132
1 Message
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January 14th, 2008 15:00
Is this problem related to the one above?
onlyinsyder
7 Posts
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January 14th, 2008 21:00
Message Edited by onlyinsyder on 01-14-2008 04:43 PM