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Inspiron E1705 - blue screen on disc eject
I have an Inspiron E1705 and am getting the "blue screen of death" when I eject (or it self ejects) a disc. I have tried to update the drivers but it says no more up-to-date driver is available. Anyone have any suggestions? I'm not sure what info I need to include to help solve the problem, so if I've left something out, let me know. Thanks for any help.
jrichtheone
2 Posts
0
July 8th, 2012 14:00
Failed to mention... according the blue screen (I think) it appears to have something to do with Sonic or Roxio and/or DLA.
DELL-Ravi M
105 Posts
1
July 8th, 2012 15:00
Hi jrichtheone,
Welcome to Dell community,
This issue could be related to the antivirus settings of your system, please let me know the name of the security software/ Anti-virus installed.
You can also check the following links to understand and fix the problem:
en.community.dell.com/.../18672881.aspx
and,
www.howtofixcomputers.com/.../blue-screen-after-disc-eject-74398-2.html
Let me know your findings. Glad to be of assistance.
DELL-Ravi M
Social Outreach Professional
You can reach us at http://en.community.dell.com/