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jrichtheone
1 Copper

Inspiron E1705 - blue screen on disc eject

I have an Inspiron E1705 and am getting the "blue screen of death" when I eject (or it self ejects) a disc. I have tried to update the drivers but it says no more up-to-date driver is available. Anyone have any suggestions? I'm not sure what info I need to include to help solve the problem, so if I've left something out, let me know. Thanks for any help.

2 Replies
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jrichtheone
1 Copper

Re: Inspiron E1705 - blue screen on disc eject

Failed to mention... according the blue screen (I think) it appears to have something to do with Sonic or Roxio and/or DLA.

DELL-Ravi M
2 Iron

Re: Inspiron E1705 - blue screen on disc eject

Hi jrichtheone,

Welcome to Dell community,

This issue could be related to the antivirus settings of your system, please let me know the name of the security software/ Anti-virus installed.

You can also check the following links to understand and fix the problem:

en.community.dell.com/.../18672881.aspx

and,

www.howtofixcomputers.com/.../blue-screen-after-disc-eject-74398-2.html

Let me know your findings. Glad to be of assistance.

DELL-Ravi M

Social Outreach Professional

You can reach us at http://en.community.dell.com/