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38629
May 30th, 2013 13:00
Inspiron N5010 Motherboard problem (maybe)
Hi
Inspiron N5010
When the power adaptor is plugged into the laptop the LED on the adaptor goes out. The machine will not turn on and the battery will not charge (the battery is now flat).
I have purchased a replacement genuine DELL power adaptor and the same thing happens, the LED goes out when it is plugged into the laptop. I believe this is a symptom of an electrical short circuit on the motherboard.
I have opened up the machine and removed the motherboard. I have noticed that there is a daughter-board connected to the main board. This daughter-board has the DC power jack (and other in/out sockets) attached. I have closely inspected the DC jack and cannot see anything wrong.
I have plugged the power adaptor into the daughter-board with it disconnected from the main board and the power LED still goes out suggesting the fault lies on this board and not the main motherboard.
Has anyone had a similar problem and had experience with problems on this separate daughter-board?
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Gloria Ironbox
2 Posts
1
June 6th, 2013 01:00
I purchased a new power board from fleabay and my problem is solved. My old power board had an electrical short.
I'm now back up and running
ejn63
11 Legend
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87.5K Posts
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May 30th, 2013 13:00
It could well be that board - since it's far less expensive to replace than a mainboard, start there.
Dell-Rajesh R
6 Operator
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3.3K Posts
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May 31st, 2013 03:00
Hi Gloria Ironbox,
The DC-IN jack (Power Port) needs to be replaced. If the computer has active warranty I shall go ahead and arrange for a service.
Check warranty status: http://dell.to/10pMa86
Kindly private message me the service tag of the computer. To private message the service tag click my User name and click Start conversation.
Awaiting your response!