JosephM12
1 Copper

Inspiron N5110 Dies When Plugged In

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Hi,
I got my Laptop a few months ago, in August...
And today while using it, i plug it in and it dies!
Thinking it overheated, i put it on my table and wait a few minutes, then turn it on, and try again.. much to my dismay it died once more!
Oh and i cant turn it on until i remove my battery and put it back in..?
Any help?

Thanks πŸ™‚

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2 Solutions

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Bay Wolf
5 Rhenium

Re: Inspiron N5110 Dies When Plugged In

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Let's see if we can try to eliminate some items.

  1. With the battery removed and the AC plugged in, try to start the system.
  2. With the battery in and the AC removed, try to start the system

If it starts the first time, then either the battery or the charging system is bad.

If it starts under the second scenario, then either the AC adapter or charging system is bad.

Because the notebook is only a few months old, all of this should be covered under warranty.
Call Dell and set up the service call.  As you mentioned, you may need a new motherboard.

 

 

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Bay Wolf
5 Rhenium

Re: Inspiron N5110 Dies When Plugged In

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You need to contact Dell to arrange a service call to fix your system.  

 

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Please share your experience with the forum.

8 Replies
Bay Wolf
5 Rhenium

Re: Inspiron N5110 Dies When Plugged In

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Computer does not turn on

  1. Disconnect your AC adapter
  2. Remove the battery
  3. Push the power "On" button for at least 30 seconds.
  4. With the AC adapter unplugged from the wall, short out the two power terminals to remove any static buildup.

Now put the battery back in, attach AC power adapter and restart the notebook.

This has worked on other notebooks.  It may work for you. 
It's easy to try.

 

 

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JosephM12
1 Copper

Re: Inspiron N5110 Dies When Plugged In

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Sadly This did not work.. I did some research and in other cases it was a problem with the mother board Is this a possibility? Also, now my laptop won't even turn on
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Bay Wolf
5 Rhenium

Re: Inspiron N5110 Dies When Plugged In

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Let's see if we can try to eliminate some items.

  1. With the battery removed and the AC plugged in, try to start the system.
  2. With the battery in and the AC removed, try to start the system

If it starts the first time, then either the battery or the charging system is bad.

If it starts under the second scenario, then either the AC adapter or charging system is bad.

Because the notebook is only a few months old, all of this should be covered under warranty.
Call Dell and set up the service call.  As you mentioned, you may need a new motherboard.

 

 

Forum Member since 2000

Please share your experience with the forum.

JosephM12
1 Copper

Re: Inspiron N5110 Dies When Plugged In

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Only number two worked before

But now neither works

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Bay Wolf
5 Rhenium

Re: Inspiron N5110 Dies When Plugged In

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You need to contact Dell to arrange a service call to fix your system.  

 

Forum Member since 2000

Please share your experience with the forum.

JosephM12
1 Copper

Re: Inspiron N5110 Dies When Plugged In

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Where might I be able to do this?

Sorry I'm using my smartphone for this and its a bit annoying..

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Bay Wolf
5 Rhenium

Re: Inspiron N5110 Dies When Plugged In

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Here is the link that lists different ways to contact Technical Support.

Most get better service from the Chat Line.

support.dell.com/.../contact_technical_support

 

Forum Member since 2000

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Mauriiiz
1 Copper

Re: Inspiron N5110 Dies When Plugged In

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Hi, I have same issue but I'm out of the region where I bought my laptop. 

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