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10483
October 21st, 2013 01:00
Inspiron N5110 Display Problems
While doing some research, my screen washed out and has vertical/horizontal lines that are constantly refreshing. The laptop is 2 years old and has an Intel and Radeon Graphics Card.
Any help would be appreciated.
Thanks.
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cmkpro
2 Posts
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October 21st, 2013 02:00
I ran the LCD test and all the colors appeared but the washed out refresh is still occurring. I did connect an external monitor earlier. The picture was clear but blue or magenta.
DELL-Shrikanth G
2 Intern
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618 Posts
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October 21st, 2013 02:00
Hi cmkpro,
Check if there is any issue with the LCD by running LCD BIST (Built in Self-test). To run the LCD BIST, press and hold the D key on the keyboard while pressing the power button, then release both at the same time. This will initiate A grey screen, then Red, then Blue, then Green then White, to allow you to inspect the entire LCD for color purity on each screen and to better identify defect such as cracks in the LCD or stuck pixels that may not be apparent in a normal viewing mode.
Also connect your laptop to an external monitor and see if you are getting a clear image. Reply with your findings
DELL-Shrikanth G
2 Intern
•
618 Posts
0
October 21st, 2013 03:00
Hi cmkpro,
The LCD or the LCD cable might have gone bad. Please check your warranty using the below link
http://dell.to/19zbTzI
If your system is under warranty private message me your service tag to assist you further. To send a private message, click on my user name and select send a Private Message