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July 27th, 2006 02:00

Inspiron battery Model U4873

I bought ten Inspiron 6000s last year and upgraded each to the 80 WHr 9-Cell Lithium-Ion Battery.  After only four months, 40% of the batteries had become defective.
 
Since it was outside the warranty, Dell would not do anything other than offer to sell us $600 worth of new batteries.
 
Because their Customer Service stinks, their Owner's Manuals had no warnings about what might cause a battery to go defective, and because this is now the third time I've tried posting a message to this forum.... I will never again buy from Dell.
R.

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July 27th, 2006 10:00

Why did you buy ten systems with only 90-day warranties?

That doesn't sound like a solid business decision.
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