flandarr
1 Copper

Intel Graphics Accelerator Drivers crashing.

I have windows 7 Inspiron 1545 that keeps going to a black screen, recovering, and then saying "Intel Graphics Accelerator Drivers for Windows Vista(R) stopped responding and has fully recovered."

But I do not have vista. Do I need to update?

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36 Replies
Moderator
Moderator

Re: Intel Graphics Accelerator Drivers crashing.

Hi flandarr,

Welcome to the Community,

Try uninstalling and reinstalling the graphics card driver.To uninstall go to Device Manager(Control Panel,System,Hardware),expand Display Adapters,right click on the Mobile Intel graphics card,click uninstall,put check mark for delete driver software,click OK.

Reboot the system,download and reinstall the driver from this link below :

www.dell.com/.../inspiron-1545

Hope this helps,

Dell | Social Media Outreach | Global Social Media & Community




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flandarr
1 Copper

Re: Intel Graphics Accelerator Drivers crashing.

I did as you said and now the display is large, stretched, and even as I change it to the highest resolution it remains the same.

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flandarr
1 Copper

Re: Intel Graphics Accelerator Drivers crashing.

Also, when I go to change window colors, does not change and shows me options for XP.

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flandarr
1 Copper

Re: Intel Graphics Accelerator Drivers crashing.

Hi, I tried this again and I am still having problems with the display.

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Moderator
Moderator

Re: Intel Graphics Accelerator Drivers crashing.

Hi flandarr,

After uninstalling the driver did you reinstall the driver from the link in my previous post?

Did it get installed successfully or did you get any error?

Dell | Social Media Outreach | Global Social Media & Community




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flandarr
1 Copper

Re: Intel Graphics Accelerator Drivers crashing.

Hello again.

I restored the system to an earlier time and then repeated the steps. After multiple restarts this time it worked.

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Moderator
Moderator

Re: Intel Graphics Accelerator Drivers crashing.

Glad it worked.

Dell | Social Media Outreach | Global Social Media & Community




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Jenn Hen
1 Copper

Re: Intel Graphics Accelerator Drivers crashing.

I did this with my laptop, which was having the same problem, and it has only been an hour, but it definitely seems to have fixed the problem! Thanks!

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Rock111
1 Nickel

Re: Intel Graphics Accelerator Drivers crashing.

Try to re install the graphic driver  and restart your computer again.

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