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October 29th, 2016 18:00

Is my laptop overheating??

Hello guys i have an issue with my laptop, 3 weeks ago i bought and inspiron 15 7559 with procesor intel I7, 16 of ram and a  video card  of 4 gb ddr5 NVIDIA 960M. Sometimes when im using excel or watching some videos on youtube it reaches 109 °F and you can feel it warming on the center of the keyboard; also when i am playing demanding games (life Wolfstein the New Order) ir reaches 149 °F. I don´t know if those temperatures are normal or it could harm my laptop.  I would appreciate a lot if you can give me some info about this.

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October 30th, 2016 06:00

This is not to bad, you don't want it going much higher, I think 160 is as about as hot as you want it to get. If your really concerned you might want to get a cooling pad.

2 Posts

October 30th, 2016 12:00

The problem here is that my laptop is brandnew, before this i had an asus that reached only 115 °F while gaming, i don´t know if i should go to the Dell service and ask them to check it or the temperature is how it is supposed to be. I am using a cooler right now but it only lowers the temperature 5 to 7 °. There are times when im watching some videos or working and the temperature reaches 122 °F

4 Operator

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6.4K Posts

October 31st, 2016 07:00

:emotion-2:

I'd suggest you update System Setup(BIOS):

https://youtu.be/mWn9YfxtYBo

4 Operator

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6.4K Posts

October 31st, 2016 07:00

:emotion-2:

I'd suggest you update system setup(BIOS).

https://youtu.be/mWn9YfxtYBo

After you updated BIOS then I suggest updating Chipset and Video( NIDIVIA) divers in correct order.

www.dell.com/.../EN

4 Operator

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6.4K Posts

October 31st, 2016 07:00

Please click on link below, hopefully it will be of help:

http://www.dell.com/support/article/us/en/19/279891?c=&s=&cs=&l=&c=us&l=en&s=bsd&cs=04#Issue3

4 Operator

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6.4K Posts

October 31st, 2016 07:00

:emotion-2:

After you update BIOS then I suggest updating Chipset and Video( NVIDIA) drivers in correct order:

www.dell.com/.../EN

4 Operator

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6.4K Posts

October 31st, 2016 08:00

"and a  video card  of 4 gb ddr5 NVIDIA 960M"

:emotion-2:

Lastly, you can update NVIDIA driver from the NVidia site:

http://www.nvidia.com/Download/index.aspx?lang=en-us

4 Operator

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6.4K Posts

October 31st, 2016 08:00

4 Operator

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6.4K Posts

October 31st, 2016 08:00

October 31st, 2016 09:00

You can buy a laptop cooler.  This is a tray that sits at the bottom of the laptop and blows air into it from the bottom.

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