Issue with Global Tag Transfer

Question

I bought my laptop in USA in 2010 and transferred my global tag from USA India 2 days . Before the transfer i had complete care warranty,next business day warranty and gold/pro support for three years...but now after the transfer it is saying that my laptop is out of warranty....please help me....my laptop is a Dell Precision M4500

speedstep · Answer

Warranty Types Do not necessarily translate across international borders. It may take 20 working days for their database to update your service tag information. This site is not Gold Support Nor International Support Nor India Support. The Dell International Services Program offers the security of knowing you can receive service and support when you travel with your Dell laptop outside your home country. To qualify for international service, you must purchase the Next Business Day On-site Response Service. There are three methods for engaging technical support when travelling internationally: Call the call center of the country in which you're travelling Call the call center of your home region while abroad Call the International Queue at 512-728-7424 (toll call). If in the US or Canada, call 800-285-1653 (toll free) The call center that you contact will perform a problem diagnosis. If repair is needed, the phone technician will arrange for service by contacting the Dell call center in the country where the customer is located. A dispatcher will contact the customer and arrange for service. Visit www.dell.com/contactdell to view international Dell contact details * The International Notebook Service is for customers who are traveling with their Commercial notebooks for a period of less than 6 months. Any period of time longer than 6 months requires a Global Tag Transfer to be completed . See - http://www.dell.com/globaltagtransfer   India English Who Do You Need to Contact? Technical Support Troubleshoot and fix hardware and operating system issues or ask questions about your warranty. Contact Technical Support Customer Service Get help with recent purchases: inquire about order status, delivery, returns, invoices, or other order-related queries. Contact Customer Service Sales Support Get help before purchasing or make a purchase: interact with Dell sales to match your needs with the right products. Contact Dell Sales Traveling Internationally Receive support for your laptop while traveling internationally with an international warranty. Contact International Laptop Warranty Support

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Issue with Global Tag Transfer

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