Do you hear any beeps from the computer? Are you able to work on the computer?
It could be an issue with the hardware or software of the computer. To isolate the issue, I would recommend you to run the diagnostics on the computer.
If you are able to boot to the desktop, then update the BIOS of the computer:
Note: Before updating BIOS please ensure that: *Battery is 10%> or >10% charged *Battery charger should be connected *No external devices (flash drives, printers, external hard drives) should be connected. *All other programs should be closed and documents saved
DELL-Appu S
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3.1K Posts
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December 6th, 2012 22:00
Hi SE.Huzaifa,
Do you hear any beeps from the computer?
Are you able to work on the computer?
It could be an issue with the hardware or software of the computer. To isolate the issue, I would recommend you to run the diagnostics on the computer.
To run the ‘Dell Diagnostics’
If you are able to boot to the desktop, then update the BIOS of the computer:
Note: Before updating BIOS please ensure that:
*Battery is 10%> or >10% charged
*Battery charger should be connected
*No external devices (flash drives, printers, external hard drives) should be connected.
*All other programs should be closed and documents saved
Please reply if you have any questions.