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9247
Key CapsKock has problems in Laptop Dell Inspiron N5548
Cannot of lamp of CapsLock key.
Case 1: I want type lowercase (CapsLock is Off):
+ CapsLock lamp: On
+ Other keys: Typing is remain normal
Case 2: I want type uppercase (CapsLock is On):
+ CapsLock lamp: On
+ Cannot type the following keys: i, k, 8, +,.....
Vi Quang Hoa
2 Posts
0
October 1st, 2015 03:00
Case 1. I connected an external keyboard and type: Totally normal
Case 2. I using On-Screen Keyboard and press by mouse: Totally normal
Both 2 cases are working normally, undetected errors.
Thank you!
Dell-Promila P
46 Posts
0
October 1st, 2015 00:00
Hi Vi Quang Hoa,
Please connect an external keyboard and see if it works. Also check if the onscreen keyboard works.
If you’re looking for onscreen keyboard in Windows 8 or 8.1, please find the steps below
1. Swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
2. Enter On-Screen Keyboard in the search box, and then tap or click On-Screen Keyboard.
For Onscreen keyboard in Windows 7 , you can follow the steps below
1) Open On-Screen Keyboard by clicking the Start button
2) Clicking All Programs
3) Clicking Accessories
4) Clicking Ease of Access
5) And then click On-Screen Keyboard.
A keyboard appears on the screen that can be used to move around your PC and enter text. The keyboard will remain on the screen until you close it.
Reply us back with the outcome.
Dell-Promila P
46 Posts
0
October 2nd, 2015 04:00
Hi Vi Quang Hoa,
Please private message us your system service tag or the order number with the registered owner's name. To send a private message, click on my name and click start conversation.