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3 Posts
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23976
June 23rd, 2014 08:00
Keyboard keys
Some keys on my keyboard are not working, but worked fine a while ago. QWER and UIOP are not responding at all. My laptop is Dell Inspiron Intel N5010. I've tried reinstalling the drivers for the keyboard via device manager but with no luck. I've heard that this was a common problem on Dell laptops.
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30yearexpert
2 Intern
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459 Posts
0
June 23rd, 2014 09:00
HI,
You need a keyboard replacement.
Senthil S
6 Operator
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2.5K Posts
0
June 23rd, 2014 10:00
Hi spiro1996,
We are sorry about the situation, please connect an external keyboard and check if the issue persists. In case the issue persists please provide me the system service tag or express service code through a private chat, I will see what best can be done.
Click on my username select start conversation and send me the details.
Please refer to the link below where to locate the service tag or express service code.
http://dell.to/162b3za
spiro1996
3 Posts
0
June 24th, 2014 09:00
Senthil S
6 Operator
•
2.5K Posts
0
June 26th, 2014 13:00
Hi spiro1996,
Thank you for the update, please connect an external keyboard and check if the issue persists.
Let us know about the progress.