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March 16th, 2015 06:00

LAPTOP IS AUTOMATIC SHUTTING DOWN AFTER WELCOME SCREEN

HI PLEASE ANYONE HELP ME. EACH AND EVERY TIME WHEN I AM TRYING TO ON MY LAPTOP, IT IS SHUTTING DOWN AFTER WELCOME SCREEN....

SYSTEM TEMPERATURE IN NORMAL...

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2.5K Posts

March 16th, 2015 08:00

Hi SOURAVCHOWDHURY25,

Thank you for writing to us about your concerns. To make sure that the hardware is working properly, Please shut down the computer and then run the hardware diagnostics, follow the steps below. Press the FN + power this will intitate the hardware diagnostics. Let us know if there is any error code listed.

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