Laptop Unable to SHUT DOWN!!

Model : DELL Vostro V131
Here is my problem 

When i press shut down, the laptop will shut down as usual but at the end the processor and the lid is still on.. I tried shut down in safe mode but it get stuck at the shut down screen.

and 

When i put my laptop into sleep mode, no matter i press what button, it still wont awake..

May i know any solution to resolve this?

I cant send back to DELL Malaysia because currently i m in UK..

Any help and guidance r highly appreciated.. Thank you..