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10044
March 8th, 2015 18:00
Laptop stuck in infinite startup repair loop
Please help! My windows vista laptop had a virus, so I decided to do a full system restore. But now it's stuck in a continuous startup repair loop. I dont know much about computers, so if anyone could guide me through the process of fixing it, I'd appreciate it!
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ejn63
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87.5K Posts
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March 8th, 2015 18:00
Start pressing F12 immediately after powering on. You need to get into the diagnostics before Windows begins loading.
ejn63
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87.5K Posts
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March 8th, 2015 18:00
First: boot to the Dell diagnostics (F12 at powerup) and run an extended hard drive test.
mkaneg96
3 Posts
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March 8th, 2015 18:00
I clicked it and it just sent it to startup repair again
ejn63
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87.5K Posts
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March 8th, 2015 19:00
No, diagnostics.
mkaneg96
3 Posts
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March 8th, 2015 19:00
I did, it brings up these options:
Internal HDD
USB Storage Device
CD/DVD/CD-RW Drive
Onboard NIC
BIOS Setup
Diagnostics
I'm assuming I click Internal HDD?