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Latitude 5480 memory upgrade issue (i5-7440hq)
I tried to add KINGSTON HyperX Imapct 32GB (2 x 16GB), 2133MHz, CL13, HX421S13IBK2/32
However I'm getting the 2,3 LED pattern (No memory/RAM detected)
Could someone from Dell provide support for this issue, please ?
The manual says it supports up to 32BG RAM (2x16)
ejn63
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October 13th, 2017 06:00
That isn't the memory Kingston certifies for your system - for 16 G modules, look for
KCP424SD8/16
HyperX uses much more aggressive memory timings than the RAM your system needs.
dstuxo
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October 13th, 2017 13:00
Is there a compatible 16x2 kit like the one you mentioned? How can I find this info? Do you have link maybe? Thanks
dstuxo
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October 13th, 2017 13:00
On the othe hand, If I put just one of the new dimm (16GB) + 8GB (old, default), the systems sees 24GB RAM so the memory works.. somehow..
But not in 2x16 combination.. Not even with just 16GB (1 slot).
dstuxo
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October 13th, 2017 13:00
An upgrade of the BIOS from 1.3.3 to 1.6.4 didn't help either..