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169489

September 30th, 2013 04:00

Latitude E6220 - Control Vault w/ Fingerprint Swipe Sensor

Hello,

I have a Latitude E6220 running on Win7 Ult 64-Bit; I am not able to activate the Fingerprint Swipe Sensor. I have downloaded the driver and installed it but I am not able to find a Control Point Security Manager to enable and manage the Fingerprint Swipe Sensor. so far h have downloaded the following:

  • Driver: Dell ControlVault Driver (OEM Version: 2.3.309.1625)

But that's all I have, what else do I need to install to be able to activate the Fingerprint Swipe Sensor?

Thanks,

N.

September 30th, 2013 05:00

Hi Nikos126,

I’d be glad to assist you regarding the same and Was this software re-installed through a disc or through the Dell’s support website.
Please uninstall the Fingerprint software from Control panel and re-install the software, driver and firmware from the Dell’s support
website by clicking on the link below.
http://dell.to/1dFtXxL


Type in the Service tag, under Drivers and downloads select the operating system and install the drivers from option Security.

Let us know If this helps.

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