teerapat.h
1 Copper

Latitude E6420 Can't find some driver!

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Hi supporter,

 

Please help me for driver donwload link (Latutude E6420) for 2 items

- Broadcom USH

- Mass Storage Controller

 

Thanks you

2 Solutions

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Thenothing78
1 Copper

Re: Latitude E6420 Can't find some driver!

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The Mass Storage Controller that is Missing from the Windows 7 x 64 edition is from the following. This is in relation to the Hardware ID listed below from OSMicro.

 

 

Your Device Info
Mass Storage Controller
Hardware ID
PCI\VEN_1217&DEV_8231&SUBSYS_04931028&REV_03
PCI\VEN_1217&DEV_8231&SUBSYS_04931028
PCI\VEN_1217&DEV_8231&CC_018000
PCI\VEN_1217&DEV_8231&CC_0180
csf1701
1 Nickel

Re: Latitude E6420 Can't find some driver!

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I am having issues as well, and am not an expert but I haven't been able to locate the driver for the following items either.  I am using Windows 7 64 bit on a Dell Latitude E6420.  Any help would be great, I am trying to get this running for my daughter to take to school.  Thanks in advance!

 

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17 Replies
TijlH
1 Copper

Re: Latitude E6420 Can't find some driver!

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Hi, I think I found a solution to one of your problems, namely the mass storage controller:

The following driver is available on the Dell website, for Windows XP.

INTEL_RAPID-STORAGE-TECHNOLO_A07_R291722.exe

 

I have the same problem with the unrecognized Broadcom USH device, under XP Pro SP3 that is.

Also I have the Contacted Smartcard device of which I'm unable to locate the correct driver for.

Hope this helps.

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TijlH
1 Copper

Re: Latitude E6420 Can't find some driver!

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For Broadcom USH:

DELL_CONTROLVAULT_A08_R293396.exe

again this is for Windows XP PRO SP3.

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JustanITGuy
1 Copper

Re: Latitude E6420 Can't find some driver!

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Broadcom = Controlvault driver (Not firmware) (click on the .msi file to run)

Mass Storage = I also believe it is the mass storage driver

Smart card = I believe i got from MS Updates when i applied them.

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Drummerlogic
1 Copper

Re: Latitude E6420 Can't find some driver!

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I was able to succesfully get the driver to take for the Broadcom USH by installing Dell_Data-Protection---Acces_A00_R288908

This was for the driver w/o Fingerprint Sensor on Win 7 32 bit

sslaughter
1 Copper

Re: Latitude E6420 Can't find some driver!

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The Data Protection Access driver worked for me also.

I am wondering if anyone has been able to deploy this driver in a software package through SCCM Task Sequence. I have been unsuccessful.

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Thenothing78
1 Copper

Re: Latitude E6420 Can't find some driver!

Jump to solution

The Mass Storage Controller that is Missing from the Windows 7 x 64 edition is from the following. This is in relation to the Hardware ID listed below from OSMicro.

 

 

Your Device Info
Mass Storage Controller
Hardware ID
PCI\VEN_1217&DEV_8231&SUBSYS_04931028&REV_03
PCI\VEN_1217&DEV_8231&SUBSYS_04931028
PCI\VEN_1217&DEV_8231&CC_018000
PCI\VEN_1217&DEV_8231&CC_0180
Alex_Shattuck
1 Copper

Re: Latitude E6420 Can't find some driver!

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If you haven't gotten an answer for this yet, try installing the O2 Micro Integrated Card reader, I battled for ours reading about the Intel rapid store driver bring the issue.  In this case i think it is not, see link below:

 

http://www.dell.com/support/drivers/us/en/555/DriverDetails/DriverFileFormats?DriverId=KC9W0&FileId=...

 

Hope this helps.

 

 - Alex Shattuck

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csf1701
1 Nickel

Re: Latitude E6420 Can't find some driver!

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I am having issues as well, and am not an expert but I haven't been able to locate the driver for the following items either.  I am using Windows 7 64 bit on a Dell Latitude E6420.  Any help would be great, I am trying to get this running for my daughter to take to school.  Thanks in advance!

 

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Alex_Shattuck
1 Copper

Re: Latitude E6420 Can't find some driver!

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Try this for the storage drivers http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/latitude-e6420?driverId=KC9W0&fi... and then for the others go to support.dell.com put in your service tag and find the finger reader drivers.  You may not have a finger print reader, but some times dell machines still want the driver.

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