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October 16th, 2017 14:00

Latitude E6430, slow, HDD diags error

My laptop got really hot and froze a few days ago, no visible affects, but it is now extremely slow in starting Windows 10 and while I have gotten it open since, I've been having trouble getting to my desktop again. I was told to run diagnostics (F12 at start up) and it says "Fail PSA V4220 Error 2000:0155. Hard Drive - Not installed". Everything else came back normal. I ran the BIOS screen and the hard drive was listed. I even tried removing and making sure the hard drive looked okay. I also tried removing RAM. Laptop is latitude E6430 and I bought it refurbished last year.

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87.5K Posts

October 16th, 2017 16:00

Let the 10-minute test run, and then boot into the Dell diagnostic 32-bit tests and run an extended test on the drive (it'll take a couple to a few hours).

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