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12187

September 3rd, 2015 14:00

Latitude e6410 will not power up

I am having problems with my Latitude e6410. My power button will light for a moment and turn off. 3 lights that look like lock icons will remain on. They are blue and the middle one with an A on it will flash and then stop flashing. I've tried it with the power cord and then the battery and then both. I unplug the power cord and removed the battery to hold the power button down . I then tried to power on with the power cord and then the battery.

No luck.. any other suggestions or answer to what is happening to the laptop?

7 Technologist

 • 

7.1K Posts

September 3rd, 2015 23:00

Hi,

I would suggest you reseat a few components, like memory, hard drive and optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.

http://dell.to/18r60nI

Please let me know if this helps.

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