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12804
April 30th, 2014 09:00
Letters going all over keyboard when typing
I have Inspiron N5110 and wthen I type letters they do not go in correct order.
I will retype what i just did without going back to fix.nsiron N5110 and when I type letters they do not go in correct o
I have an i
I am having to do 1 key stroke at a time and still have to igo back and fix sentence. This happened last yr and i did system restore and worked after that. I just took computer yesterday to repair shop and was chgd 165.00 . the prob was i cncould not get power to turn on properly..it kept auto on and off. would not let me get in. repair took everything off computer and reinstalled. they told me to bring back to them but i am nott sure i trust them Help!.
lisahartley
3 Posts
0
April 30th, 2014 11:00
Babita
I went back to command prompt and it let me typ e normally. but not here
lisahartley
3 Posts
0
April 30th, 2014 11:00
I went to the command prompt and type a test sentence and my screen jumped back to to this one, will go tohttp://dell.to/1hz2gt Wh and see if i can figure it out...but letters were not typing correctly in order on prompt page.
DELL-Babita S
4 Apprentice
•
1.3K Posts
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April 30th, 2014 11:00
Hi Lisa,
Thanks for the reach out.
Please check if the issue is repeated when you type in the command prompt window.
Open the Command Prompt window by clicking the Start button Picture of the Start button, clicking All Programs, clicking Accessories, and then clicking Command Prompt.
Additionally, click on this link for troubleshooting steps: http://dell.to/1hz2gWh . Check under Serial # 1 of Table of Contents for steps.
Keep us posted on the results.
Thanks and regards.
Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
DELL-Babita S
4 Apprentice
•
1.3K Posts
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April 30th, 2014 12:00
Hi Lisa,
Thank you for your reply.
Since you are able to type normally in the command prompt, could you try connecting an external keyboard and check if that works fine?
Please follow steps under "Troubleshooting a Keyboard or Touchpad Built Into the Notebook" in the link provided previously.
Thanks and regards.
Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
DELL-Babita S
4 Apprentice
•
1.3K Posts
0
May 2nd, 2014 16:00
Hi Lisa,
We have not received a feedback/response from you with reference to this issue.
Kindly respond if you need further assistance, we'd be happy to assist.
Thanks and regards.
Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.