Logitech Mouse Man Dual Optical preventing the 5100 from going Stand By

Question

Hi all! My first posting, just joined :-) A Logitech Mouse Man Dual Optical  wouldn't let my Inspiron 5100 go to the Stand By mode when I close the lid. No way, the harddisk just keeps spinning... Each time when it wakes up from this false Stand By the loudspeakers wouldn't work (familiar? ) *and* the error popup window says that the Mouse driver wouldn't let the PC go into the Stand By mode - do I want to repport this to Microsoft? Oh yes, I did that like, 26 times by now. When I pull out the USB jack for the Logitech mouse before closing the lid though, everything is fine and the system goes Stand By.   ------------------------------------------------------------ I have read the section from the FAQ: The device driver for the 'standard 101/102-Key or Microsoft Natural PS/2 Keyboard' device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update this driver. Microsoft® Windows® 2000 or Windows XP Operating System Keyboard Device Driver Error Message Is Displayed When the Computer Enters Standby or Hibernate Mode. ------------------------------------------------------------   This is a big issue for me because it's an extra thing to do, to pull out the USB cord and then, when I open the lid and wake the system, then I have to put the cord back right?  Yes, but in 95% av all times the mouse isn't recognized and nothing happens. The only thing to do is restarting the system.   I have a friend with absolutely the same machine, configuration etc, only he's got a Microsoft Cordless Mouse (which I didn't like the touch of...) and that device works *great*. He almost never turns off his laptop, it's 'Fn-Suspend' and he's done. Next day he just presses the 'Big Button' and the system is where he left it. This would be a life saver for me.   I've just downloaded the latest drivers and I'll try to install and see if anything changes... Best regards, homesick

seto_kaiba · Answer

Microsoft actually has an issue regarding that. Click on this link: http://support.microsoft.com/default.aspx?scid=kb;en-us;257199 Peace!

homesick · Answer

Thanks but I've read this and similar explanation (one of those cited in my question), and I'm not sure if it's the same issue with XP )Pro or Home). I thought the XP was an NT based system... Quite a novice about it.   Anyway, I'll try to install the latest drivers from Logitech and see what happens. Otherwise I might use the advice from someone else from this forum (sorry I didn't save his name or thread....) :    'I noticed that the problem went away after uninstallnig my mouse driver.  I bought a logitech infrared wheel mouse and installed the driver from their CD: Mouseware 9.76.  This causes the problem, and the problem goes away when this is uninstalled.  Ican still just use the mouse as plug and play, and the sound works fine even after standby.  Installing the software on the Logitech CD is the problem.  For safe measure, I cleaned my hard drive to get rid of any residue left from the Logitech software.  The software is not necessary for proper operation of the mouse'   This could also be a solution...   Best regards, homesick

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