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September 8th, 2014 07:00

M 6700 blank screen

M6700 has a blank screen from start up, does not flicker does not have a cursor. I have attached a second monitor in duplicate mode and it works fine. I have download an run all dell diagnostics with no errors detected.

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540 Posts

September 8th, 2014 11:00

Hi watsonbc,

Thanks for the post. Sounds like this could be a problem with the onboard LCD panel. I would suggest before replacing parts you fist confirm the panels cabling is connected correctly / reseat it to confirm good connectivity.  

 

Check out page 34 of the service manual for detailed instructions on accessing / reseating cabling.

 

Dell Precision Mobile Workstation M6700

ftp://ftp.dell.com/manuals/all-products/esuprt_laptop/esuprt_precision_mobile/precision-m6700_Owner%27s%20Manual_en-us.pdf

 

For more troubleshooting advice check out the Knowledge Base guide:

Troubleshooting a Notebook LCD Screen That is Black or Blank

http://www.dell.com/support/Article/us/en/04/DSN_361138/en

 

Thanks,

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