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4 Posts
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10395
February 18th, 2008 17:00
M1330 with Blank Screen
Hello Y'll.
I have a XPS M1330 with NVidia 8400M GS.
I started to have some problems with the screen, first of all I updated the driver and after the reboot my screen went blank starting when the BIOS loading up.
I've tried a lot of drivers but, every time, when I restart windows after installation (installation looks ok), my windows start in 4 bits of color and in 640x480, and I can't change the resolution or the color, using a external monitor of course, because with the LCD it´s impossible.
[img=http://img217.imageshack.us/img217/6659/1802081446mc1.jpg]
Even when I remove the device and rebbot the system, I got the same thing.
You guys have any idea wot should I do besides curse the Dell Corporation for do not provide warranty here in Brazil?
I hope I've made myself clear...
Thanks in advance.
I have a XPS M1330 with NVidia 8400M GS.
I started to have some problems with the screen, first of all I updated the driver and after the reboot my screen went blank starting when the BIOS loading up.
I've tried a lot of drivers but, every time, when I restart windows after installation (installation looks ok), my windows start in 4 bits of color and in 640x480, and I can't change the resolution or the color, using a external monitor of course, because with the LCD it´s impossible.
[img=http://img217.imageshack.us/img217/6659/1802081446mc1.jpg]
Even when I remove the device and rebbot the system, I got the same thing.
You guys have any idea wot should I do besides curse the Dell Corporation for do not provide warranty here in Brazil?
I hope I've made myself clear...
Thanks in advance.
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eSolutions
317 Posts
0
February 19th, 2008 11:00
Updated driver has a conflict e yr bios.
Update yr notebooks bios too.
thalesrr
4 Posts
0
February 19th, 2008 16:00
I already update my BIOS to the latest version, A09 I guess...
Still the same....
Thanks anyway...
eSolutions
317 Posts
0
February 19th, 2008 16:00
What windows is yr notebook running?
Did you install the driver from support.dell.com?
When you manually run windows update ......do you see a MS update for this nvidia card as an optional update?
thalesrr
4 Posts
0
February 19th, 2008 19:00
It is updated with the latest drive from support.dell.com and windows uptade.
I see the update for the nvidia card as an optional update...
DELL-Jimmy P
2 Intern
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1.5K Posts
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February 19th, 2008 19:00
thalesrr
4 Posts
0
February 19th, 2008 21:00
Wot I meant by "Do not provide warranty in Brazil" is that I can't send the laptop to get assistance if the problem is Hardware...
I did talk to this Tech Support and they told me that this laptop DOESN'T have a "Local Warranty" and it's not cover here in Brazil.
But the funny thing is:
They are selling on the website....
So, I'm working on the BIOS version and the nvidia driver version combination to see if I can get any luck.
But something new is that when I press Fn + F8 to see on an external monitor the only resolution that I can get is a 640*420 4 Bits.
Well, let's see wot will happen for now on...