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23303
November 27th, 2012 11:00
***Manufacturer mode** press FN-X on every boot up
I have a Inspirion 1564 with windows 7 laptop. No new software. but everytime turn on the laptop it starts with the Manufaturer mode thing and hit Fn-x to exit. I do that and it works normally fine until the next boot up. I tried going into the system setup setup screen (f2) and pressing (ALT)(F) and then it boots normally. I can reboot a few times normal then but after a while it will stat up with the manufacturer mode Fn-x thing again.
The only thing that has changed the past few weeks is the laptop would not turn on with the battery connected a few weeks back. Took it in to a shop and they said there was nothing wrong with it. I tried the setup screen thing without the battery in and it still came up with the manufacturer mode thing after 2 days of normal activity.
Any ideas here? I just went off warrenty a few months ago.
Thanks
Dell-Rajesh R
6 Operator
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3.3K Posts
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November 27th, 2012 15:00
Hi jmoxie,
Update BIOS and check if the issue is fixed.
Note:
If the issue persists, I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Check warranty status: http://dell.to/zEE2Cm
In case of expired warranty scenario, we would not be able to extend warranty entitled services.
If the warranty on the computer has expired, below link would help you in contacting expired warranty services (this is for US based customers):
http://dell.to/4LOBWi
Awaiting your response!
Dell-Rajesh R
6 Operator
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3.3K Posts
0
December 2nd, 2012 20:00
Hi jmoxie,
unfortunately we have not received feedback from you on this topic. If you need continued support, please respond.
jmoxie
1 Rookie
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2 Posts
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December 18th, 2012 07:00
Sorry no return my daughter has the laptop at college. I will update Bios when she comes home. Is it easy? Are there directions on how to do it? and if so where are they located? Thanks.