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September 21st, 2014 07:00
Memory error detected Alienware m18x r2
Hi really hope someone can help me i could cry my alienware m18x r2 has crashed when playing slots online the screen went all fuzzy coloured with glitchy lines and just powered off now i can only log into safe mode where the colours are still the same block matt colours. I've tryed restoring and no luck so i run the diagnostic test and the following are the results. As this is out of warranty and it's a £4000.00 machine i am starting to panic any help would be appreciated. When i put the error code into dell the remody was to update the bios i can't do this without getting into windows and it won't run on safe mode HELP ME PLEASE.
Test results]
Error code:2000 - 0123
Validation:124012
Msg -Memory error detected
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ejn63
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September 21st, 2014 08:00
Unplug system, remove battery. Hold the power button for 30 sec. Remove and reinstall both memory modules. Re-test. If the same error occurs,swap the two modules and re-test. If the error follows the module, the module is bad. If it sticks to the same socket with both modules, the socket is bad - that will require a replacement system board.