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5 Posts
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16517
March 29th, 2014 19:00
My Touch screen is not working
My Inspiron 3521 touch screen worked well this morning, but does not work now.
I run Dell PC Diagnostics (Hardware/Touch screen) and get the following information:
We are unable to find the selected device. The device driver for your selected diagnostic is either not installed or installed incorrectly. Please ensure your device is enabled through your device manager or go ... to install the latest driver.
In my device manager, I cannot find anything about Touch screen setting.
Please help me to solve the problem.
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JakeStateFarm
2 Posts
0
June 10th, 2014 09:00
I have the SAME exact problem with my Dell Inspiron 14r Touch Screen laptop. The touch screen was working fine until one day I woke up and it stopped working for some reason. It's like it literally disappeared from my computer altogether. Would restoring the computer to factory settings with all of my information backed up onto a USB drive work to get it back?
This is the link to my unanswered question. Please help me resolve this.
http://en.community.dell.com/support-forums/laptop/f/3518/t/19544461.aspx