N5110 bototm base right side hinge broken

any one to discuss this problem?

If only one hinge is breaking, are you correctly opening and closing the screen (using both hands)?  Using one hand can over-stress one of the hinges and cause it to fail.

Hi dell_n5110,

Thanks for contacting us and bringing your concerns to our attention.

I sincerely regret any difficulty you have experienced while trying to resolve your concerns.

Kindly private message me the service tag of the computer. To private message the service tag click my User name and click Send Private Message.

Awaiting your response!

Hi John,

I had lot of fight over with Dell person But they are not agree on this point that its a Design Fault...

Rather than just going for fight with them , i reached to a local vendor who fixed in 1500 Inr by doing Fabrication. Where as Dell is charging around 7000 for changing the Bottom base.

Go for fabrication rather than changing the part from Dell if you are out of warranty.

Very poor response from Dell after warranty is over and Quite Expensive rates, for which service charges additional.

As i said earlier , Now No more Dell for me my family and my friends...NO RECOMMENDATIONS for DELL.

Thanks

Kunal

HI ,

 I am also facing same issue with Dell N5110 Model Laptop . Now It is very difficult to close and open the laptop. Looking for a solution

Regards,

Nevil

Hello,

I have faced this same particular problem twice with both of my hinges. First the right hinge came out which i got it repaired under warranty and the second time the left side hinge came out but had to pay the second time. Probably, after reading other comments, i suppose the problem is with the design of the machine which makes the hinge come out. And, to be specific its definitely not because of rough use as i have handled my machine quite delicately after the first incident but somehow the other one broke too. 

So collectively what I see is it is a problem with manufactured design and not of user. So Dell should have come out with a permanent solution of this. Dell should provide support to all the old buyers who are facing this manufacturing design problem and compensate them, otherwise this is a very bad image of Dell in the market. Word of mouth publicity is a great thing and we, if not provided with any solution, will go against recommending Dell to anyone. Till now I recommended 5 people Dell laptops but now, after discovering this problem, I will refrain from doing this. I will tell them not to buy any of the Dell products.

I was just Laughing like anything when u said dell should provide support for the old customer.....its of no use as dell least bother about it as they have many customer and they wont be affected if one or two customer like u and me are stopped using dell products.They will never accept its is design issue.....

it was agreed by one of the Dell service person who came to fix my hinges, he said its a common problem of this model. 

Dell should go through the number of bottom base changed for this model since it is launched....then they can classify if this is a design issue or user issue. the last reply form dell person on this issue,they are suggesting for local vendors....

one of my relative is using the said laptop..he got it fixed by fabrication form a local vendor and its broken again....and he is using it as it is...

i just STOPPED recommending people for DELL...thats what i can do max....dont want my friends and relatives to suffer like me.....

Go for HP or Lenovo..if you are planing to scrap the dell one and purchase new one.......

Thanks

kUnal

Hello all

Somehow i  am able to fix it , all you need is two screws with same size of laptop screw and 15 MM in length. i got it from a local laptop repair center just for free.

Step1 open the front panel so you can see the screws attaced to the screen as shown below. take help form you tube on how to open N5110 lapotop

now tight these screw properly 

Step 2 : now close the laptop lid and then on back side remove the screw which holds the hinge,

and replace it with 15 MM long screw with a Visor .( i made it with a metal round and making a hole in it)

now just properly tight it and if required add some packing of rubber.  the screw can be seen like below whcih you can cover with a sticker.

you can press from front side (step one screenshot) to check if the screw from back is properly fit or not.

now this fixed my problem for now...lets see how much time it can work...my cousine is happy to see it as it made the laptop working again and saved his few Ks 

hope this trick will help others too.

thanks

kUnal

Hi kUnal can you please give me your number, mine is <ADMIN NOTE: Phone number removed per privacy policy>, Amit, i need help on this hinge issue