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4415
July 7th, 2017 19:00
Need to press Middle mouse button to make mouse work
Hi, I am using the Dell Inspiron 15 7000 series.
I"ve recently encountered a very strange bug. Whenever I turn on my computer, whether from hibernation, shutdown my mouse doesn't work properly.
What happens is this, I'll go to open anything (Firefox, word, excel etc) and suddenly my mouse cursor would jump to another part of the screen. And suddenly, except for that one program that I have opened, i can no longer left/right click anywhere else. sometimes while moving, I would even end up dragging my menu bar and dock it somewhere else on the screen.
I thought it was the mouse, but I bought a brand new out of the box and that one does it too. i uninstalled the trackpad driver, and unplugged the mouse and use the trackpad and it still does it.
I cannot even use the trackpad, because of this issue because it won't recognize my trying to middle click. I can post a video of it later if you like to show yall what's going on.
My Warrenty is almost up and I want to see *** is going on. ty
LSUFAN51
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July 8th, 2017 15:00
:emotion-2:
Please list exact Dell model number and version of windows. Ex: Dell Inspiron 5548, windows 10
If you don't know, type msinfo32 onto the search box, and then look for system model. In the meantime, what type of mouse is it ? The mouse is from Dell and is wireless or plugged in? The touchpad is listed as Dell in device manager ?
Touchpad Usage and Troubleshooting Guide | Dell Dell ...
Dell Inspiron 3543:
nerdyplayer
3 Posts
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July 8th, 2017 19:00
System Model is Inspiron 7559. running on window's 10 home.
Mouse is just a regular Logitic wired mouse.
Touchpad registered in the device manager. I even uninstall/reinstall the touchpad driver just to see if that would solve it.
LSUFAN51
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July 9th, 2017 11:00
I'd suggest you update System Setup( BIOS). Please click on link below to safely update latest BIOS version.
Update System Setup (BIOS) for a Dell Computer (Official ...
Please check out the information in the link below as it might apply to you:
Inspiron 7559 displays multiple issues after resuming from ...
LSUFAN51
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July 9th, 2017 11:00
After you installed latest BIOS version, I suggest you update Chipset and some of the drivers in correct (Installation) order or one by one.
How to reinstall drivers in the correct order | Dell US
There's a Guide Me option in your Dell Product Support page which automatically detect driver updates for your system. Please check out the information on how to run Guide Me option in link below.
How to Find Drivers and Update Them (Official Dell Tech ...
LSUFAN51
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July 9th, 2017 12:00
Lastly,
I'd suggest you look for the latest driver / firmware (Logitech mouse) in the link below.
Logitech Support + Downloads
LSUFAN51
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July 9th, 2017 12:00
Also, check and see if latest windows updates are installed on system. Type Settings onto the search box, Update & Security, and then 'Check For Updates'. Install any available updates and restart your PC if required. Please don't wait later to install, click on 'Restart Now". Do the process over and over until the latest windows updates are installed on the system. Also check Update History for any failed windows updates. Keep in mind, Microsoft (windows updates) provide important drivers/ firmware for your system.
nerdyplayer
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July 21st, 2017 20:00
Just did all this. WEnt to dell support and downloaded and ran all the drivers. Still does it. Weirdest thing ever