KrystelN
2 Bronze

New Battery not working

 Hello,

I replaced the battery of my laptop ( Inspiron 17R SE 7720) with a new one.

But the Old one is 48 Wh and the new is 60wh.

When the laptop has started, this message appears " Warning, this battery is not recommended for this system use. It may only have limited features and non optimized performance. " .

What shall I do ?

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2 Replies
DELL-Ravi Ch
Moderator
Moderator

RE: New Battery not working

Hi ,

Please private message us the system service tag and PPID or Serial number of the battery. so that we can check and assist you.To send a private message, click on my name and select ‘Send private message’

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VinOth_VingO
3 Argentum

RE: New Battery not working

Hi Krysteln,

This issue is related to compatibility with your battery. My suggestion is, Use the battery with same level of Watts/Volts. Actually it is good for your system to avoid power type of issues.

For better battery purchase, match with your battery part number. It really help you to best buy.

 

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