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New inspiron 15 5577 screen blinking /flickering
I purchased Dell inspiron 5577 yesterday and its screen is flickering, any idea how to resolve it? Or should I ask for new laptop. As this is the basic thing and if it is not working than there is no sense of such high expense laptop.
I updated all the drivers still no success.
hdbhandari5
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August 19th, 2017 07:00
Yes sure, It blinks in every 30 seconds(around).
dellx
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August 19th, 2017 07:00
flickering in sense can you be more specific?
saravanancs
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August 19th, 2017 11:00
Im also facing the same problem.
Anonymous User
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December 18th, 2017 02:00
Me too getting really *** off.
LSUFAN51
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December 18th, 2017 10:00
Or....
reinstalled Video driver from your Dell Product Support page. Please enter service tag number onto link below;
Drivers & Downloads
Note: Please create a restore point before attempting to uninstalled / reinstalled Video driver:
Create a system restore point
LSUFAN51
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December 18th, 2017 10:00
merrille wrote: " I have tried everything that I have come across and changed hdmi cable, all drivers are completely uptodate, it flickers/blinks in task manager "
:emotion-2:
The flickers appears to be cause by a corrupt Video (display) driver, therefore I'd suggest uninstalling and reinstalling the driver in Safe mode With Networking.
Start your PC in safe mode in Windows 10 - Windows Help
Please expand Update Your Display Driver and follow steps in link below.
Troubleshoot screen flickering in Windows 10
Anonymous User
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December 19th, 2017 18:00
I have already tried that and it didn't help I also installed the latest intel update last night that was only released yesterday and that didn't help either.
ieee488
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December 19th, 2017 18:00
30 days to return a lemon to get a full refund.
After that you are stuck.
I suggest you think about that very carefully.
LSUFAN51
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December 20th, 2017 06:00
I'm assuming you updated the System Setup(BIOS).....
How to Update BIOS (Official Dell Tech Support) - YouTube
I'm assuming you installed Chipset and Video drivers in correct order.
How to reinstall drivers in the correct order | Dell US
Further, you verify drivers were corrected installed in device manager.....
Device manager >> expand Display Adapters, right click driver, select Properties, Driver, and then version. Do the same for Chipset driver.
LSUFAN51
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December 20th, 2017 07:00
I'm also assuming the system has the latest (Microsoft) windows updates.....
Windows 10 Fall Creators Update & Latest Features | See ...
Run Dell Online Diagnostic to check hardware on the system....
Dell Diagnostic Tests (Official Dell Tech Support) - YouTube
LSUFAN51
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December 20th, 2017 07:00
Lastly,
As ieee488 suggested,
You should consider returning computer to dell( or the retail store from which it been purchased) and get a refund.
U.S. Return Policy | Dell
Keep in mind, you do have 30 days (Invoice date) of software support, therefore I suggest contacting Dell Tech support in the link below.
Contact Information | Dell US
Dell-SreejithR
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December 20th, 2017 09:00
Thank you for your message. We sincerely apologize for the inconvenience caused.
Please click on my Dell username & send a private message with the service tag, registered name & email address.