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DELL-Chris M
Community Manager
•
56.9K Posts
0
February 20th, 2017 08:00
The fact that both the LCD and an external monitor do not show anything is a tell that the motherboard is bad.
* Remove the battery. Make sure the power is turned off and the system is unplugged
* Remove components (memory, etc.) from the system and reconnect the AC adapter to the system and try again to see if anything different happens
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DELL-Chris M
Community Manager
•
56.9K Posts
0
February 20th, 2017 08:00
The fact that both the LCD and an external monitor do not show anything is a tell that the motherboard is bad.
* Remove the battery. Make sure the power is turned off and the system is unplugged
* Remove components (memory, etc.) from the system and reconnect the AC adapter to the system and try again to see if anything different happens