No battery found - XPS 10

Question

Hi

My battery won't charge anymore. The computer has not been used in a year.

When I click on power in system tray, it says: battery not found.

I've tried to factory reset the computer, so that's not a solution.

LSUFAN51 · Answer

:emotion-2: Update System Setup (BIOS) for a Dell Computer: www.youtube.com/watch

LSUFAN51 · Answer

:emotion-2:

I like to suggest you update the System Setup(BIOS) on your laptop. Please enter the service tag number on the link below, then download the BIOS require onto the system and install it.

www.dell.com/.../Products

Joe DiMaggio · Answer

I can't find the service tag on it.

This is a tablet, when use the link you sent me, and select model, they just suggest Windows update. They not list up the downloads like normal.

How do I update the BIOS on XPS 10?

LSUFAN51 · Answer

XPS 10 User's Manual (LTE)

LSUFAN51 · Answer

:emotion-2:

My apologies, I thought of the XPS 10 being a laptop. Please click on the link below( XPS 10 tablet- User Guide) and stroll down to page 43 - Troubleshoot Battery):

downloads.dell.com/.../xps-10-tablet_User%27s%20Guide2_en-us.pdf ;