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No sound detected on Vostro 1220 - Windows 7
Hi,
I have a Vostro 1220 with Windows 7 installed. Since there's no driver for audio/modem for windows 7, I downloaded the windows vista 32bits. Unfortunately, when installing the audio and modem I got an error messgae "Driver Installation Failed: could not find the modem/audio device for this driver"
Conexant Audio CX20583-10Z, v.4.95.14.0, A01
Conexant Modem CX20548-11Z, v.7.80.2.50, A00
The weird thing is, there's no sound driver tree in my Device Manager.
I've run the Dell 32 Bit (Graphical User Interface version) Diagnostics Utility. It can detect the hardware. But, when I try to run the Audio test, it only list down "Software Reset Test".
What do you think is the problem? The BIOS is already the latest version v1.3.0.
DELL-Jesse L
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November 14th, 2017 07:00
Yun Fook,
Unfortunately, you will need the Windows 7 drivers for the system.
Yun Fook
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November 14th, 2017 08:00
Thanks Jesse for the feedback.
But, I couldn't find the Windows 7 audio/modem driver from the Vostro 1220 support pages below:
http://www.dell.com/support/home/my/en/mybsd1/product-support/product/vostro-1220/drivers
http://downloads.dell.com/published/pages/vostro-1220.html
Could you help me point where can I find the driver for my audio & modem that is compatible with Windows 7 32 bits?
Regards,
Yun Fook
DELL-Jesse L
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November 16th, 2017 04:00
Yun Fook,
There is no modem in this computer. There is a Wireless Card and an Ethernet network card. For the audio you would use the native windows 7 drivers.
To download and install the communications drivers you can click the link provided in the previous post and choose network.
Yun Fook
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November 16th, 2017 17:00
Jesse,
I did opened the laptop case and found the Conexant RD02-D450 modem in it. But still, even I've downloaded the driver from the link in the previous post, I still unable to install it. The drive unable to find the media for it. Same goes to audio driver.