It appears, the issue is caused by some 3rd party software conflict. In this case you can try clearing up the startup items by performing the following steps-
Press and hold down the windows key on the keyboard and then press the “R” key. In the “Run” window type, “MSCONFIG” and hit enter. Click the startup tab and disable (by unchecking the boxes) all start up items except the antivirus and quickset.
In case this does not fix the issue, you can try performing a system restore by performing the following steps-
Go to Start, All Programs, Accessories, System tool and then system restore. Follow the prompts to restore the system back to the date it was working fine.
Let me know of the findings. Glad to be of assistance.
DELL-Chiranjeev
185 Posts
1
June 8th, 2012 21:00
Hi Bubba81294,
Welcome to the community.
It appears, the issue is caused by some 3rd party software conflict. In this case you can try clearing up the startup items by performing the following steps-
Press and hold down the windows key on the keyboard and then press the “R” key. In the “Run” window type, “MSCONFIG” and hit enter. Click the startup tab and disable (by unchecking the boxes) all start up items except the antivirus and quickset.
In case this does not fix the issue, you can try performing a system restore by performing the following steps-
Go to Start, All Programs, Accessories, System tool and then system restore. Follow the prompts to restore the system back to the date it was working fine.
Let me know of the findings. Glad to be of assistance.
Chiranjeev
Social Outreach Professional
You can reach us at http://en.community.dell.com/
Bubba81294
2 Posts
0
June 8th, 2012 22:00
That did the trick. Thanks! I disabled a bunch of the preloaded software that I don't need and it fixed it.
Appreciate the quick response.