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3 Posts
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59016
Not showing up wifi connections
Hi,
I have DELL Inspiron 15 5000 series. I formatted Windows 8.1 and installed Windows 7. But my laptop is not showing and wifi connections. In Device Manager I can see Ethernet Controller and Network Controller are in warning under Other devices category.
Please help me resolve this solution. Attaching screenshots for network connection.
Thanks,
Sanjeev
sanjeev_n_kumar
3 Posts
0
June 6th, 2014 21:00
Hi Harish,
I tried to install network drivers which is listed in Windows 8.1 and it was installed successfully. I am installing all the drivers which is related to hardware from Windows 8.1 section.
I got my problem resolved.
Thanks,
Sanjeev
DELL-Harish R
677 Posts
0
June 6th, 2014 05:00
Hi Sanjeev,
Thanks for writing to us on Forum.
It looks like the drivers are not installed in a correct order due to which the system is not detecting networks.
This can be sorted out by installing all the drivers again in a correct order. The following link will help with the order in which drivers have to be installed:
http://dell.to/1fEBUjQ
You may find the drivers from our support website. Please punch in the system service tag to locate the drivers from the following link:
http://dell.to/1n3aE3E
Kindly install the drivers from our support website and let us know how it goes.
sanjeev_n_kumar
3 Posts
0
June 6th, 2014 08:00
Thanks Harish for the Reply!
I tried above suggestion but I cannot find drivers for Windows 7 64 bit. There are only BIOS drivers which I installed but no help. Below is the screenshot for the drivers:
Thanks,
Sanjeev
DELL-Harish R
677 Posts
0
June 7th, 2014 01:00
Hi Sanjeev,
We appreciate your efforts. Glad that the issue is sorted out.
Reach out to me for any assistance in future. I'll be happy to help.