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10844
September 23rd, 2004 06:00
Payed for 266MHz RAM but got a 133MHz chip instead!!!
Thinking in upgrading my one-and-a-half years old Inspiron 4150 laptop's RAM, I recently I opened the memory tap. I had the disgusting surprise to discover the 256Mb chip is labelled as 133Mhz.
In the bill I payed is clearly written the memory was supposed to be 266MHz.
I called the national support service (I'm from Spain) and talked to different people. At last one of them told me "our policy after two weeks of the sale is not to accept any return, you may send a formal claim by fax but I wouldn't keep any hope".
So I'm now with a unfair 133MHz DDR PC2100 CL2 Infineon chip that may make trouble with some 266MHz new I may buy, and 133MHz's ones are rare.
I feel deeply disappointed with DELL.
HMKrieps
713 Posts
0
September 23rd, 2004 07:00
This type of RAM runs at a real clock frequency of 133 Mhz like you discovered on the chip itself, but because it is Double-Data-rate (DDR) Ram, it transmits twice as much data per clock as the older SDR RAM (often called SD-RAM PC133, PC100, PC66, ...). For marketing purposes, it is then called "266 Mhz" Ram because this sounds better than 133 Mhz RAM. This is not only Dell who are doing this.
bdomz
147 Posts
0
September 23rd, 2004 19:00
dasaki
2 Posts
0
September 24th, 2004 10:00
Thanx!
So is just that the spanish phone support guys didn't know that either.
Well, it seem I may upgrade my system's memory at last.
Thank you again!
HMKrieps
713 Posts
0
September 25th, 2004 10:00