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February 18th, 2014 09:00

Pixel defect in my inspiron 3521

I have an inspirion 3521 laptop, bought 10 months back. Everything works fine, unless there was a dot that appeared on the screen. I realised it was pixel defect. What should I do? My pc is under dell's warranty and can I claim for service? If so, how to claim? Please help me..... I have no I idea how to claim.......

Thank You

459 Posts

February 18th, 2014 09:00

Start here: http://www.dell.com/support/contents/us/en/04/category/Contact-Information/Customer-Support

A display with 1 to 5 fixed sub-pixel is considered normal and within industry standards.

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87.5K Posts

February 18th, 2014 09:00

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