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Please help.. I cannot to open my lap
Good PM
Please my friends I cannot to open my laptop becuase I forget my last password, I carried my lap to some people who have some experience in IT but they said that I cannot to open it unless I change its motherboard.
Please help me, it is hard to change the motherboard becuase it cost a lot. I need your help please.
my lap model is Studio 1535
WHAT I CAN TO DO?
ejn63
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June 10th, 2010 09:00
If you're the registered owner of the system, call Dell - upon proof of ownership, and if you're out of warranty, payment for a support call, they will assist you.
If you can't prove ownership, your IT advisors are correct - you must replace the system board.
mubarak alaamri
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June 10th, 2010 10:00
Thank u my dear for your answer But when I purchase my laptop I didnot give them anything related to my ID
I am from the Sultanate of Oman and I have bought this laptop from a retailer
therefore, I cannot prove my ownership unless you have an alternative solution to prove my ownershiop instead of ID number, such as tags??
My best wishes
ejn63
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June 10th, 2010 10:00
You will need to contact either the seller or Dell, if it has a presence in your country - and register the system with Dell. Then you can contact Support.
mubarak alaamri
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June 10th, 2010 11:00
Thank You very much my dear
ejn63
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June 11th, 2010 07:00
Won't work on any Dell notebook. The BIOS is stored in a flash EEPROM, which isn't erased when the battery is disconnected.
Ichido
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June 11th, 2010 07:00
Go to : http://pogostick.net/~pnh/ntpasswd/
download this and burn to a CD
It has worked for me several times!!
Ichido
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June 11th, 2010 07:00
If the BIOS password is lost, Remove the BIOS Battery for 30 Seconds, Replace Battery and reboot.
I have done this on Desktop PCs fo many years but I have never tried it on a Laptop.
ejn63
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June 11th, 2010 07:00
Maybe for a lost Windows password, but it'll do nothing for a BIOS password.
Ichido
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June 11th, 2010 07:00
Go to : http://pogostick.net/~pnh/ntpasswd/
download this and burn to a CD
It has worked for me several times!!