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September 3rd, 2017 23:00

Possible bugs in video drivers HD 630/NVIDIA 1050 with an external monitor - VS2017 window is black on the secondary monitor in Windows 10

On the driver page we have this:

Intel HD Graphics 530 Driver View details
File Name: Intel-HD-Graphics-530-Driver_28VH9_WIN_21.20.16.4727_A03.EXE

If the GPU is HD Graphics 630. Why is the driver 530???

Also in "View details" we have: 

Enhancements:
- Update Intel 15.46 graphic driver branch for RedStone2 OS

Intel 15.46 supports OpenGL 4.5 and this driver doesn't: Intel-HD-Graphics-530-Driver_28VH9_WIN_21.20.16.4727_A03.EXE 

Then we have the following problem when I connect and external monitor to the HDMI port:

The window of Microsoft Visual Studio 2017 when dragged and snapped to the corner of the external monitor turns black but only sometimes. This rendering problem appears to be a driver problem according to Microsoft.

This needs to be addressed by Dell/Intel or NVIDIA as there appear to be many complaints.

Edit: I forgot to mention that I am talking about Windows 10. And this is what I see: 

Moderator

 • 

17K Posts

September 5th, 2017 10:00

Zingam,

What is your computer model that you are trying to update the video card drivers into?

48 Posts

September 5th, 2017 14:00

Inspiron 7567.

Also people with other Dell laptops (like Precision laptops) are reporting this problem on the Microsoft's support web site.

I haven't tried the drivers from Intel/NVIDIA websites yet. Should I?

Moderator

 • 

17K Posts

September 6th, 2017 09:00

Zingam, 

Yes, you can try the drivers from Intel/Nvidia to see if it resolves the issue. Please post back after updating. 

48 Posts

September 11th, 2017 04:00

I installed GeForce experience and it offered me to update the driver. I did it.

Then I downloaded and installed the latest driver from Intel:  The problem persist still.

48 Posts

September 22nd, 2017 07:00

There is another issue with the latest Intel driver. The laptop fails to wake up from sleep. The laptop display is black and mouse pointer is a big garbled square. The image on the external display is OK. This is fixed only by restarting Windows.

When will Dell release the drivers with OpenGL 4.5?

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