Hi matteoswd,

Thanks for posting.

I'm assuming your 1Tbyte NVMe is a Samsung, correct?  If so, have you tried installing the Samsung drivers like this user:  http://dell.to/2lflZD0

Hi Robert,

thank you for your reply.

No, it is a Toshiba THNSN51T02DU7.

Regards,

Matteo

Here is an article that may be helpful:

http://dell.to/2lfiMX6

Could you do something?  Open Device Manager and select your drive.   Then go up to the View options and select view by connection.  Let us know what controller it is showing on, NVMe or SATA.

I haven't checked on the specifications of your system, but those M.2 drives need to be used in a UEFI configuration in order to use the driver.

Hi Robert,

I read the article, but it is mainly for Windows 7. I have currently installed Windows 10.

Regards,

Matteo

I checked your system and it only shows SATA available.  I do not know why Dell is putting the drives in systems as SATA, unless they just had some laying around.

I suppose what I was interested in is a driver for the controller.  If you have the latest chipset driver installed and then the SATA driver, you may need to look at the drive itself.  A recent Bios update has be presenting problems to certain types of configurations.

If you had a dump file, you might put it on OneDrive and give us a link.  Robert may know of a better way.

Hi Saltgrass,

the NVMe is connected to the SATA controller.

Thanks and regards,

Matteo