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Precision M4700 freezes when playing video full screen on external monitor
Since few days (so I suppose something related with a recent windows update) my Precision M4700 with Intel Graphics + Quadro K2000M crashes when I switch to full screen with
- ANY browser
- ANY video website (YouTube, Vimeo, Facebook, etc.)
- with external monitor (DVI or DisplayPort)
It hangs and freezes with a black rectangle and the only option is to power down (no CTRL-ALT-DEL)
The only way to see videos in full screen is to avoid GPU rendering and set the browsers to render via software (eg. IE11 -> Internet Options, Advanced, Use Software rendering instead GPU rendering)
Drivers of both video cards updated:
- Nvidia 368.39
- Intel 15.33.43.4425
Windows 10 x64
Thanks in advance
Sandro
mdoyle1234567
1 Message
0
September 2nd, 2016 08:00
Same here. Exact situation, same OS, laptop, & card combo. Also upgraded the card. Was not an issue before upgrading to Windows 10.
DevinHolloway
2 Posts
0
February 12th, 2017 09:00
Same here. Same machine, hardware, OS, etc. Have either of you figured this out? I was able to avoid this in Chrome by also turning off hardware acceleration.