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Precision M65 laptop not booting anymore / No Dell logo
Hi,
It seems that my 4-year old Precision M65 laptop doesn't boot anymore. When trying to boot, it powers on but nothing happens. No Dell blue logo, only a black screen. I'm unable to reach BIOS. I tried to swap memory modules with others modules that are working on a similar laptop (also a Precision M65), but that's not working either.
When pressing the "Fn" key while powering on, I'm also unable to reach the built-in diagnostic process. However, the two first keyboard lights are blinking while the third is enabled (but does not blink). I've been unable to find information about this error code. Any help? Do I need to replace my motherboard?
ejn63
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January 4th, 2011 06:00
No, the mainboard is fine - it's the video card that has failed.
nVidia just settled with this issue - see
www.nvidiasettlement.com
You likely won't get much from the settlement - so don't get your hopes up too high, as the allocated amount is low.
Santhosh_7
9 Posts
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January 4th, 2011 07:00
The issue might be due to many reasons such as corrupted operating system or simlar one, one of them being motherboard or hardware problem.
I recommend you to try the steps in the below link:
http://notebook-solutions.blogspot.com/2009_05_17_archive.html
http://notebook-solutions.blogspot.com/2009/07/my-laptop-computer-will-not-boot.html
Spyhawk
13 Posts
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January 4th, 2011 10:00
Hi Santhosh,
Thanks a lot for these useful resources. I followed the "Troubleshooting Dell XP" link but get stuck at step 3 on this page: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_361138&isLegacy=true
I'm unable to continue by clicking on the "" link, as its target seems to not exist anymore :/
However, I've found this document: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=122438&doclang=en&l=en&s=dhs
which seems to indicate that I need to replace the video card/motherboard (FLASH-FLASH-ON lights). That effectively might be the famous nVidia GPU defect.
Spyhawk
13 Posts
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January 4th, 2011 10:00
I don't think the video chip as failed (the screen doesn't work because the laptop doesn't boot, not because it is unable to draw something on the screen), although I'm unable to check the part number of my nvidia card (which is integrated in the main motherboard): there are any reference number once I have logged in.
Philip Harvey
2 Posts
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January 16th, 2012 17:00
www.bay-wolf.com/portpostcodes.htm
Harzhopper
1 Message
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October 2nd, 2012 04:00
Today my Dell Precision M65 refused to boot. No Video signal at all.
I see my Laptop is affected by the Nvida settlement from 2010, but the claim period is over
Any chance to get a new GPU ?